Case Study

JSL modernizes
Job Corps case-management system

Client

U.S. Department of Labor
Office of Job Corps

Timeframe

Ongoing

Website

jobcorps.gov

Participants Served

0 million

Students Enrolled Annually

The Situation

The U.S. Department of Labor Office of Job Corps is the largest nationwide residential career training program that helps young people complete high school education; the program has trained and assisted over two million individuals obtain meaningful careers.

As part of the program, administrators must perform case management activities to determine applicant eligibility. But the legacy system was not adaptable to evolving business needs, involved multiple disparate subsystems, had reporting deficiencies and data transmission limits.

The Solution

The DOL and JSL teams first held joint application development sessions to elicit and document user needs, workflow, and functional requirements, along with the Agencies’ short- and long-term system and business goals.

A leading low-code case management platform was chosen as the base technology and configured to the Job Corps user stories and system requirements. One of the key benefits of the low-code software is its ability to increase the speed of software development projects.

The Impact

The modernization effort (known as JACS) has evolved the Jobs Corps case management system into a single, modern application with a user-friendly interface and enhanced tools for workflow that allows Division of Personnel Security and Suitability to include their investigation findings.